CONTACT US

Automatic emails are sent from [info@lavanda.jp] when your order is complete, when your delivery is complete, and when we reply to your inquiries.
If you are using a carrier email, please set it to receive emails from the domains listed below.

Order completion, delivery completion, inquiries: @lavanda.jp
Paidy Postpay: noreply@paidy.com

■Carrier-specific settings
For docomo, click here
For au, click here
For softbank, click here

If you are using a free email service, emails may be sorted into your spam folder, so please check your spam folder.
We can resend order confirmation emails, so please contact us if you wish to do so.